Register based on customer relationship

According to the Finnish Personal Data Act (523/1999), Section 10

Dated at 1.April 2009

13.May 2018: Updated according to Europe’s new General Data Protection Regulation (GDPR)


Mx-systems Engineering Ltd (Business ID: 0975245-2)

The person in charge

Mr. Markus Moilanen, Sales manager, Mx-systems Engineering Ltd.

Name of the register's register based on customer or other co-operation relationship.

The purpose for processing the personal data

The purpose for processing the personal data is managing customer and other co-operation relationships and marketing as well as planning and developing the business activities of Mx-systems Engineering Ltd.

Content of the register

Information included in the following groups is processed in the register: Basic information, such as name, addresses, phone numbers, e-mail addresses, language, profession or title, name and contact information of the company. Information related to the customer relationship or other co-operation, such as information of the interests and objects of collection announced by the data subject, the benefits, services and campaigns directed and offered to the data subject and the use thereof; feedback, claims and other communication and measures related to the customer relationship; information related to invoicing, collection and guarantee. Direct marketing permissions and prohibitions. Recordings of the customer calls. In respect of the on-line shop and mail-order customers also the following information is processed: Customer number, user id and password. Information related to the processing, delivering and returning of the orders.

Regular sources of information

Information of the data subject is collected from the data subjects themselves. Information related to the customer relationship and other co-operation relationship is collected from Mx-systems Engineering Ltd.

Disclosure of data

Mx-systems Engineering Ltd may disclose the data within the limits of the applicable legislation. Data may be disclosed from the register for the marketing purposes of the co-operation partners chosen by Mx-systems Engineering Ltd , unless the data subject prohibits such disclosure of the data. Mx-systems Engineering Ltd may in addition disclose and transfer data to such companies operating outside EU / EEA with which Mx-systems Engineering Ltd has agreed in writing upon the complying with the level of the Finnish data protection in a way required by the legislation.

The principles of securing the data register

Only appointed personnel of Mx-systems Engineering Ltd shall have access to the customer database applications with the personal right of use granted by the controller. The system is protected with a fire-wall which protects it from contacts outside Mx-systems Engineering Ltd . The access to manually processed documents including customer data is prevented from outsiders.

Right of access and right of prohibition

The data subject has the right of access to the data concerning the data subject saved to the register. The request for right of access shall be made in writing by contacting the person in charge of the register. The request for the right of access must be signed. The data subject has the right to prohibit the controller to process his/her personal data for purposes of direct advertising, distance selling, other direct marketing, market research and opinion polls by contacting the controller.